FAQ

Do you offer free shipping?
Yes, we offer free shipping on all orders in the United Kingdom.

Can I cancel my order?
Yes, you can cancel your order by emailing support@veloreaandco.com as soon as possible.

What should I do if I receive a damaged or incorrect item?
If you receive an incorrect or damaged item, we sincerely apologize. Please email photos of the issue to support@veloreaandco.com, and we will promptly resolve it by sending you the correct item.

Is the return shipping free?
No, customers are responsible for return shipping costs.

Have questions? Get in touch with us!

Customer Services Hours:
Monday to Friday: 9:00 - 17:00

Email: support@veloreaandco.com
Contact Form: Click here

Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom